Legal
Privacy Policy
This Privacy Policy explains how Confianza Services, LLC dba STrOp App (“we,” “us,” “our”) collects, uses, and protects your information when you use the STrOp application (“Service”). STrOp is currently in Alpha.
By using the Service, you agree to this Privacy Policy. If you do not agree, do not use the Service.
1. Information We Collect
Information You Provide
- Account information: Name, email address, and any profile details you choose to add.
- Business data: Operational content you create, upload, or manage within the Service (tasks, projects, plans, notes, and related materials).
- Communications: Messages you send to us, including support requests and feedback.
Information Collected Automatically
- Usage data: Pages visited, features used, actions taken within the Service, and timestamps.
- Device and connection data: Browser type, operating system, IP address, and general location (city/region level, not precise).
- Cookies: We use essential cookies to keep you logged in and maintain your session. We do not currently use advertising or third-party tracking cookies. If this changes, we will update this policy and notify you.
2. How We Use Your Information
We use your information to:
- Operate the Service — authenticate you, save your work, and deliver features.
- Improve the Service — understand how the Service is used, identify bugs, and prioritize development.
- Communicate with you — respond to support requests, send service-related notices, and share Alpha program updates.
- Ensure security — detect and prevent fraud, abuse, or unauthorized access.
We do not use your information to:
- Sell your data to third parties.
- Build advertising profiles.
- Send you marketing emails from third parties.
3. How We Store Your Information
Your data is stored using Supabase, which provides managed PostgreSQL database hosting. Supabase infrastructure is hosted on Amazon Web Services (AWS). Data is stored in the United States.
We use reasonable technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest. However, the Service is in Alpha — no system is 100% secure, and we cannot guarantee absolute security.
4. Who We Share Your Information With
We do not sell your personal information. We may share information with:
- Infrastructure providers: Supabase (database hosting) and Cloudflare (web hosting, DNS, and CDN) as necessary to operate the Service. These providers act as data processors on our behalf.
- Legal compliance: If required by law, subpoena, or court order, or to protect our rights, safety, or property.
As the Service grows, we may integrate additional service providers (for example, email delivery, error tracking, or analytics). If we do, we will update this policy and notify you before sharing your data with any new provider.
5. Data Retention
We retain your data for as long as your account is active. If you request account deletion:
- We will delete or anonymize your personal data within 30 days.
- Some data may be retained longer if required by law or for legitimate business purposes (such as fraud prevention or legal disputes).
- Backups containing your data may persist for up to 90 days before being cycled out.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Export your data in a portable format.
- Delete your account and associated data.
- Withdraw consent at any time by discontinuing use of the Service.
To exercise any of these rights, contact us at privacy@stropapp.com. We will respond within 30 days.
California Residents
Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at the email above.
7. Children’s Privacy
The Service is not directed at anyone under 18. We do not knowingly collect information from children. If we discover that we have collected data from a child under 18, we will delete it promptly.
8. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or in-app notice at least 15 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance.
10. Contact Us
Questions or concerns about this Privacy Policy? Contact us at:
Confianza Services, LLC dba STrOp App
Email: privacy@stropapp.com